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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues DWK Sciences Specimen Container 60ml KCP181 (ICN 2294)

Ref: 2023/2294 - 1 May 2024

Important Customer Notice: Resolved

The supply issue with Specimen Container products from DWK Sciences is now resolved.

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Supply Issues Getinge Ltd (formerly Maquet) Endoscope Bedside Kit FAL13225 (ICN 2529)

Ref: 2024/2529 - 1 May 2024

Important Customer Notice: Supply Issues

The supplier Getinge Ltd (formerly Maquet) has informed us of a supply issue with its Endoscope Bedside Kit products.

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Supply Issues Gama Healthcare Ltd Disposable Sporicidal Wipes VJT263 (ICN 2431)

Ref: 2024/2431 - 1 May 2024

Important Customer Notice: Resolved

The supply issue of Disposable Sporicidal Wipes from Gama Healthcare has now been resolved.

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Supply Issues DWK Life Sciences Limited Pipette and Specimen Container Products KEL085 and KCP416 (ICN 2200)

Ref: 2023/2200 - 1 May 2024

Important Customer Notice: Resolved

The supply issue with Pipette and Specimen Container products from DWK Life Sciences has now been resolved.

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Supply Issues KCI Medical Ltd VAC Therapy Gel Patches ELZ027 (ICN 2301)

Ref: 2023/2301 - 1 May 2024

Important Customer Notice: Resolved

The supply issue of VAC Therapy Gel Patches from KCI Medical Ltd has now been resolved.

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Supply Issues Medela UK Limited Infant Feeding Accessories FFK128 and FKQ097 (ICN 1844)

Ref: 2022/1844 - 1 May 2024

Important Customer Notice: Resolved

The supply issue of Infant Feeding Accessories from Medela UK Ltd has now been resolved.

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Supply Issues Anetic Aid Pressure Care Mattress FAM22800 (ICN 2033)

Ref: 2023/2033 - 1 May 2024

Important Customer Notice: Resolved

The supply issue with Pressure Care Mattress products from Anetic Aid is now resolved.

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Supply Issues Multiple Suppliers Drapes and Theatre Protective Clothing Multiple Products (ICN 1523)

Ref: 2022/1523 - 1 May 2024

Important Customer Notice: Update

The supply issue of Drapes and Theatre Protective clothing from multiple suppliers is improving.

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Delisting Cook (UK) Ltd Interventional Cardiology and Radiology Multiple Products (ICN 2524)

Ref: 2024/2524 - 1 May 2024

Important Customer Notice: Delisting

The supplier Cook (UK) Ltd has informed us of a discontinuation with its Interventional Cardiology and Radiology products.

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Supply Issues Clement Clarke International Ltd Respiratory Products Multiple Products (ICN 2192)

Ref: 2023/2192 - 1 May 2024

Important Customer Notice: Update

The supply issue with Respiratory products from Clement Clarke International Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stopcock Sterile FVK004 (ICN 2527)

Ref: 2024/2527 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson has informed us of a supply issue with its Stopcock products.

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Supply Issues GAMA Healthcare Ltd Colour Coded Cloths MLC356 (ICN 2334)

Ref: 2023/2334 - 30 April 2024

Important Customer Notice: Resolved

The supply issue with Colour Coded Cloth products from GAMA Healthcare Ltd has now resolved.

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Supply Issues Medtronic UK Limited Mechanic Stapling Products FGS272, FGS273, FGS274 and FGS275 (ICN 2104)

Ref: 2023/2104 - 30 April 2024

Important Customer Notice: Update

The supply issue of Mechanic Stapling products from Medtronic UK Limited is continuing.

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Supply Issues BSN Medical Ltd Tape Medical Adhesive Plastic Impermeable Products (ICN 2526)

Ref: 2024/2526 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier BSN Medical Ltd has informed us of a supply issue with its Tape Medical Adhesive Plastic Impermeable products.

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Supply Issues B Braun Medical Ltd Moisturiser Products MRB161, MRB162, MRB698, MRB852 and MTH85144 (ICN 2521)

Ref: 2024/2521 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier B Braun Medical Ltd has informed us of a supply issue with its Moisturiser products.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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