Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Intersurgical Ltd CPAP Kits, Oxygen Facemask and Laryngeal Mask FDD1644, FDD5239, FDD5241 and FDD4319 (ICN 2337)

Ref: 2023/2337 - 17 May 2024

Important Customer Notice: Update

The supply issue with CPAP Kits, Oxygen Facemask and Laryngeal Mask products from Intersurgical Ltd is continuing.

Find out more

Supply Issues Praxis Medical Limited Medical Pulp Products FWK85001, FSX85000 and FSE85003 (ICN 2469)

Ref: 2024/2469 - 17 May 2024

Important Customer Notice: Update

The supply issue with Medical Pulp products from Praxis Medical is continuing.

Find out more

Supply Issues Johnson and Johnson Mechanical Stapling Multiple Products (ICN 2016)

Ref: 2023/2016 - 17 May 2024

Important Customer Notice: Update

The supply issue with Mechanical Stapling multiple products from Johnson & Johnson is continuing.

Find out more

Supply Issues Coloplast Limited Catheter and Urine Bag Products (ICN 1885)

Ref: 2022/1885 - 17 May 2024

Important Customer Notice: Update

The supply issue with Catheter and Urine Bag products from Coloplast Limited is continuing.

Find out more

Delisting Teleflex Medical Biopsy Devices FCB16624, FCB16625, FCB16626 and FCB16627 (ICN 2547)

Ref: 2024/2547 - 17 May 2024

Important Customer Notice: Delisting

The supplier Teleflex Medical has informed us of a discontinuation with its Hunter Biopsy Sealing Devices.

Find out more

Product Update Removal of Blue Diamond Supply Route (ICN 2544)

Ref: 2024/2544 - 17 May 2024

Important Customer Notice: Product Update

To improve service levels and reduce lead times, we have taken the decision to remove the Blue Diamond supply route from our service offer.  

Find out more

Delisting Praxis Medical Limited Medicine Pot Products FTP150 (ICN 2546)

Ref: 2024/2546 - 16 May 2024

Important Customer Notice: Delisting

The supplier Praxis Medical Limited has informed us of a discontinuation with its Medicine Pot products.

Find out more

Supply Issues Clinisupplies Ltd Conforming Bandage Products EDB118 (ICN 2430)

Ref: 2024/2430 - 16 May 2024

Important Customer Notice: Resolved

The supply issue of Conforming Bandage products from Clinisupplies Ltd is now resolved.

Find out more

Supply Issues Fresenius Kabi Ltd Transfer Device FSP3731 (ICN 2509)

Ref: 2024/2509 - 16 May 2024

Important Customer Notice: Update

The supply issue with Transfer Device products from Fresenius Kabi Ltd is continuing.

Find out more

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 16 May 2024

Important Customer Notice: Update

The supply issue with Surgical Suture products from Johnson & Johnson Medical Limited is continuing.

Find out more

Supply Issues Delmore Ltd Disposable Eye Mask Products CVW021 and CVW033 (ICN 2282)

Ref: 2023/2282 - 16 May 2024

Important Customer Notice: Update

The supply issue with Disposable Eye Mask products from Delmore Ltd is continuing.

Find out more

Supply Issues Mediq Healthcare Film Dressing Products ELW542, ELW552 and ELW880 (ICN 2398)

Ref: 2024/2398 - 16 May 2024

Important Customer Notice: Update

The supply issue with Film Dressing products from Mediq Healthcare is continuing.

Find out more

Supply Issues Joint Operations Ltd Dressings and Wound Care Products (ICN 2409)

Ref: 2024/2409 - 14 May 2024

Important Customer Notice: Update

The supplier Joint Operations Ltd has now informed us of a discontinuation with its Dressings and Wound Care products, which were previously subject to supply issues.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Lot 2 Energy Devices FGP974, FGP976, FGE181, FGE336 and FGE8421 (ICN 2137)

Ref: 2023/2137 - 14 May 2024

Important Customer Notice: Update

The supply issue with Lot 2 Energy Devices with Johnson & Johnson Medical Ltd is continuing.

Find out more

Product Update Becton Dickinson Foley Catheter Tray Products (ICN 2540)

Ref: 2024/2540 - 14 May 2024

Important Customer Notice: Product Update

The supplier Becton Dickinson has informed us of a product update with its Foley Catheter Tray products.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads