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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Becton Dickinson (Distributed by Embecta UK Ltd) Insulin Needle and Syringe FWD083 (ICN 2530)

Ref: 2024/2530 - 2 May 2024

Important Customer Notice: Supply Issues

The distributor Embecta UK Ltd has informed us of a supply issue with Becton Dickinson Insulin Needle and Syringe products, FWD083.

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Supply Issues Multiple Suppliers 2 Litre Night Drainage Bags (ICN 2474)

Ref: 2024/2474 - 2 May 2024

Important Customer Notice: Resolved

The supply issue with 2 Litre Drainage Bag products from Clinisupplies Ltd and Coloplast Ltd is now resolved.

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Supply Issues Clinisupplies Ltd Urine Bags FSE237 and FSE236 (ICN 2351)

Ref: 2023/2351 - 2 May 2024

Important Customer Notice: Resolved

The supply issue of Urine Bags from Clinisupplies Ltd is now resolved.

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Product Update GE Medical Blue Diamond and eDirect (ICN 2286)

Ref: 2023/2286 - 2 May 2024

Important Customer Notice: Resolved

The stock take of Blue Diamond, eDirect and bulk orders from GE Medical has been completed.

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Supply Issues Medical Wire Transport Swabs HHD019 and HHD021 (ICN 2487)

Ref: 2024/2487 - 2 May 2024

Important Customer Notice: Resolved

The supply issue of Transport Swabs from Medical Wire has now been resolved.

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Supply Issues Meditech Systems Ltd (Dorset) Diathermy Bipolar Forceps Products (ICN 2405)

Ref: 2024/2405 - 2 May 2024

Important Customer Notice: Update

The supply issue of Diathermy Bipolar Forceps products from Meditech Systems Ltd (Dorset) is continuing.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes (ICN 2491)

Ref: 2024/2491 - 2 May 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Supply Issues DWK Sciences Specimen Container 60ml KCP181 (ICN 2294)

Ref: 2023/2294 - 1 May 2024

Important Customer Notice: Resolved

The supply issue with Specimen Container products from DWK Sciences is now resolved.

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Supply Issues Getinge Ltd (formerly Maquet) Endoscope Bedside Kit FAL13225 (ICN 2529)

Ref: 2024/2529 - 1 May 2024

Important Customer Notice: Supply Issues

The supplier Getinge Ltd (formerly Maquet) has informed us of a supply issue with its Endoscope Bedside Kit products.

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Supply Issues Gama Healthcare Ltd Disposable Sporicidal Wipes VJT263 (ICN 2431)

Ref: 2024/2431 - 1 May 2024

Important Customer Notice: Resolved

The supply issue of Disposable Sporicidal Wipes from Gama Healthcare has now been resolved.

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Supply Issues DWK Life Sciences Limited Pipette and Specimen Container Products KEL085 and KCP416 (ICN 2200)

Ref: 2023/2200 - 1 May 2024

Important Customer Notice: Resolved

The supply issue with Pipette and Specimen Container products from DWK Life Sciences has now been resolved.

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Supply Issues KCI Medical Ltd VAC Therapy Gel Patches ELZ027 (ICN 2301)

Ref: 2023/2301 - 1 May 2024

Important Customer Notice: Resolved

The supply issue of VAC Therapy Gel Patches from KCI Medical Ltd has now been resolved.

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Supply Issues Medela UK Limited Infant Feeding Accessories FFK128 and FKQ097 (ICN 1844)

Ref: 2022/1844 - 1 May 2024

Important Customer Notice: Resolved

The supply issue of Infant Feeding Accessories from Medela UK Ltd has now been resolved.

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Supply Issues Anetic Aid Pressure Care Mattress FAM22800 (ICN 2033)

Ref: 2023/2033 - 1 May 2024

Important Customer Notice: Resolved

The supply issue with Pressure Care Mattress products from Anetic Aid is now resolved.

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Supply Issues Multiple Suppliers Drapes and Theatre Protective Clothing Multiple Products (ICN 1523)

Ref: 2022/1523 - 1 May 2024

Important Customer Notice: Update

The supply issue of Drapes and Theatre Protective clothing from multiple suppliers is improving.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads