Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues GBUK Healthcare NRFit Butterfly Needles FTR3228, FTR3229 and FTR3230 (ICN 2539)

Ref: 2024/2539 - 10 May 2024

Important Customer Notice: Supply Issues

The supplier GBUK Healthcare has informed us of a supply issue with its NRFit Butterfly Needle products.

Find out more

Supply Issues KCI Medical Limited Non-Woven Fabric Surgical Drapes (ICN 2538)

Ref: 2024/2538 - 10 May 2024

Important Customer Notice: Supply Issues

The supplier KCI Medical Limited (Formerly 3M) has informed us of a supply issue with its Non-Woven Fabric Surgical Drape products.

Find out more

Supply Issues Multiple Suppliers Open and Closed Suction Catheter Products (ICN 2081)

Ref: 2023/2081 - 10 May 2024

Important Customer Notice: Update

The supply issue with Open and Closed Suction Catheters from multiple suppliers has improved.

Find out more

Contractual Change Gauntlet Examination Gloves (ICN 2536)

Ref: 2024/2536 - 10 May 2024

Important Customer Notice: Contract Update

We have been informed of a contractual change Gauntlet Examination Gloves.

Find out more

Supply Issues Intersurgical Limited Breathing Filters and Accessories FTC212 and FTC170 (ICN 2120)

Ref: 2023/2120 - 9 May 2024

Important Customer Notice: Update

The supply issue with Breathing Filters and Accessories from Intersurgical Limited has improved.

Find out more

Contractual Change Wipes Multiple Products (ICN 2535)

Ref: 2024/2535 - 9 May 2024

Important Customer Notice: Contract Update

We have been informed of a contractual change on Skin Cleansing Wipes, Patient Dry Wipes, Sporicidal Wipes and Disinfectant Wipes.

Find out more

Supply Issue ICU Medical (Formerley Smiths Medical) Endotracheal Tube Products (ICN 1629)

Ref: 2022/1629 - 9 May 2024

Important Customer Notice: Resolved

The supply issue with Endotracheal Tube products from ICU Medical (formerly Smiths Medical) is now resolved.

Find out more

Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 9 May 2024

Important Customer Notice: Update

The supply issue with PHIL Liquid Embolic products from Microvention is continuing.

Find out more

Supply Issues Vygon UK Ltd Central Venous Catheter Products FSQ2437 (ICN 2429)

Ref: 2024/2429 - 9 May 2024

Important Customer Notice: Update

The supply issue with Central Venous Catheter products from Vygon UK Ltd has improved.

Find out more

Supply Issues Vygon UK Ltd Intravenous Accessories FVK034 (ICN 2404)

Ref: 2024/2404 - 8 May 2024

Important Customer Notice: Update

The supply Issue with Intravenous Accessories from Vygon UK Ltd is continuing.

Find out more

Supply Issues ICU UK Medical Ltd Needlefree Connection Systems FSB2566, FSB2567, FSB2568 and FSB2569 (ICN 2534)

Ref: 2024/2534 - 8 May 2024

Important Customer Notice: Supply Issues

The supplier ICU UK Medical Ltd has informed us of a supply issue with its Needlefree Extension Set and Connector products.

Find out more

Field Safety Notice Boston Scientific EXPO Angiographic Catheter Products (ICN 2494)

Ref: 2024/2494 - 8 May 2024

Important Customer Notice: Field Safety Notice

Boston Scientific is initiating a removal of certain batches of EXPO 5F Angiographic Catheters due to an increase in complaints related to an inability to advance the guidewire through the lumen of the device.

Find out more

Product Update Gojo Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 8 May 2024

Important Customer Notice: Update

Gojo Industries Europe Ltd entered administration on 30 April 2024. This will result in Gojo being under the control of Administrators and their probable withdrawal from EU and UK markets.

Find out more

Supply Issue Becton Dickinson Blood Collection Support Products KFK036 and KFK037 (ICN 2512)

Ref: 2024/2512 - 7 May 2024

Important Customer Notice: Update

The supply issue with Blood Collection Support products from Becton Dickinson UK Ltd Stock Oxford is improving.

Find out more

Supply Issues Vygon UK Ltd Procedure Packs EVS562 (ICN 2035)

Ref: 2023/2035 - 7 May 2024

Important Customer Notice: Update

The supply issue with Procedure Packs from Vygon UK Ltd is continuing.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads