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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Delisting Praxis Medical Limited Medicine Pot Products FTP150 (ICN 2546)

Ref: 2024/2546 - 16 May 2024

Important Customer Notice: Delisting

The supplier Praxis Medical Limited has informed us of a discontinuation with its Medicine Pot products.

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Supply Issues Clinisupplies Ltd Conforming Bandage Products EDB118 (ICN 2430)

Ref: 2024/2430 - 16 May 2024

Important Customer Notice: Resolved

The supply issue of Conforming Bandage products from Clinisupplies Ltd is now resolved.

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Supply Issues Fresenius Kabi Ltd Transfer Device FSP3731 (ICN 2509)

Ref: 2024/2509 - 16 May 2024

Important Customer Notice: Update

The supply issue with Transfer Device products from Fresenius Kabi Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 16 May 2024

Important Customer Notice: Update

The supply issue with Surgical Suture products from Johnson & Johnson Medical Limited is continuing.

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Supply Issues Delmore Ltd Disposable Eye Mask Products CVW021 and CVW033 (ICN 2282)

Ref: 2023/2282 - 16 May 2024

Important Customer Notice: Update

The supply issue with Disposable Eye Mask products from Delmore Ltd is continuing.

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Supply Issues Mediq Healthcare Film Dressing Products ELW542, ELW552 and ELW880 (ICN 2398)

Ref: 2024/2398 - 16 May 2024

Important Customer Notice: Update

The supply issue with Film Dressing products from Mediq Healthcare is continuing.

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Supply Issues Joint Operations Ltd Dressings and Wound Care Products (ICN 2409)

Ref: 2024/2409 - 14 May 2024

Important Customer Notice: Update

The supplier Joint Operations Ltd has now informed us of a discontinuation with its Dressings and Wound Care products, which were previously subject to supply issues.

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Supply Issues Johnson & Johnson Medical Ltd Lot 2 Energy Devices FGP974, FGP976, FGE181, FGE336 and FGE8421 (ICN 2137)

Ref: 2023/2137 - 14 May 2024

Important Customer Notice: Update

The supply issue with Lot 2 Energy Devices with Johnson & Johnson Medical Ltd is continuing.

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Product Update Becton Dickinson Foley Catheter Tray Products (ICN 2540)

Ref: 2024/2540 - 14 May 2024

Important Customer Notice: Product Update

The supplier Becton Dickinson has informed us of a product update with its Foley Catheter Tray products.

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Supply Issues Bard Integration with Becton Dickinson Multiple Products (ICN 1684)

Ref: 2022/1684 - 14 May 2024

Important Customer Notice: Update

The supply issue of multiple products from Becton Dickinson is continuing.

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Product Update Pari Medical Ltd Order Blackout Period All Products in Framework (ICN 2485)

Ref: 2024/2485 - 14 May 2024

Important Customer Notice: Resolved

The blackout period with Pari Medical Ltd due to a system upgrade is now complete.

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Supply Issues Eakin Surgical Ltd Pulse Lavage Hand Piece Fully Disposable System FIC51538 (ICN 2541)

Ref: 2024/2541 - 14 May 2024

Important Customer Notice: Supply Issues

The supplier Eakin Surgical Ltd has informed us of a supply issue with its Pulse Lavage Hand Piece Fully Disposable System, FIC51538.

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Supply Issues Vernacare International Limited Skin Cleanser 200ml Foam GCZ85022 (ICN 2382)

Ref: 2023/2382 - 14 May 2024

Important Customer Notice: Update

The supply issue with Skin Cleansing products from multiple suppliers has improved.

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Product Update Codan Ltd PVB Pressure Monitoring Products Changes to the Instructions for Use (IFU) (ICN 2542)

Ref: 2024/2542 - 13 May 2024

Important Customer Notice: Product Update

The supplier Codan Ltd has informed us of a product update with its PVB Pressure Monitoring products.

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Supply Issues Rocket Medical Chest Drainage Kits FDB884 and FSW735 (ICN 1809)

Ref: 2022/1809 - 13 May 2024

Important Customer Notice: Resolved

The supply issue with multiple products from Rocket Medical is now resolved.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads