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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Joint Operations Ltd Dressings and Wound Care Products (ICN 2409)

Ref: 2024/2409 - 14 May 2024

Important Customer Notice: Update

The supplier Joint Operations Ltd has now informed us of a discontinuation with its Dressings and Wound Care products, which were previously subject to supply issues.

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Supply Issues Johnson & Johnson Medical Ltd Lot 2 Energy Devices FGP974, FGP976, FGE181, FGE336 and FGE8421 (ICN 2137)

Ref: 2023/2137 - 14 May 2024

Important Customer Notice: Update

The supply issue with Lot 2 Energy Devices with Johnson & Johnson Medical Ltd is continuing.

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Product Update Becton Dickinson Foley Catheter Tray Products (ICN 2540)

Ref: 2024/2540 - 14 May 2024

Important Customer Notice: Product Update

The supplier Becton Dickinson has informed us of a product update with its Foley Catheter Tray products.

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Supply Issues Bard Integration with Becton Dickinson Multiple Products (ICN 1684)

Ref: 2022/1684 - 14 May 2024

Important Customer Notice: Update

The supply issue of multiple products from Becton Dickinson is continuing.

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Product Update Pari Medical Ltd Order Blackout Period All Products in Framework (ICN 2485)

Ref: 2024/2485 - 14 May 2024

Important Customer Notice: Resolved

The blackout period with Pari Medical Ltd due to a system upgrade is now complete.

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Supply Issues Eakin Surgical Ltd Pulse Lavage Hand Piece Fully Disposable System FIC51538 (ICN 2541)

Ref: 2024/2541 - 14 May 2024

Important Customer Notice: Supply Issues

The supplier Eakin Surgical Ltd has informed us of a supply issue with its Pulse Lavage Hand Piece Fully Disposable System, FIC51538.

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Supply Issues Vernacare International Limited Skin Cleanser 200ml Foam GCZ85022 (ICN 2382)

Ref: 2023/2382 - 14 May 2024

Important Customer Notice: Update

The supply issue with Skin Cleansing products from multiple suppliers has improved.

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Product Update Codan Ltd PVB Pressure Monitoring Products Changes to the Instructions for Use (IFU) (ICN 2542)

Ref: 2024/2542 - 13 May 2024

Important Customer Notice: Product Update

The supplier Codan Ltd has informed us of a product update with its PVB Pressure Monitoring products.

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Supply Issues Rocket Medical Chest Drainage Kits FDB884 and FSW735 (ICN 1809)

Ref: 2022/1809 - 13 May 2024

Important Customer Notice: Resolved

The supply issue with multiple products from Rocket Medical is now resolved.

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Supply Issues Medtronic Limited Surgical Sutures (ICN 1966)

Ref: 2023/1966 - 13 May 2024

Important Customer Notice: Update

The supply issue with Surgical Sutures from Medtronic Limited is continuing.

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Supply Issues GBUK Healthcare NRFit Butterfly Needles FTR3228, FTR3229 and FTR3230 (ICN 2539)

Ref: 2024/2539 - 10 May 2024

Important Customer Notice: Supply Issues

The supplier GBUK Healthcare has informed us of a supply issue with its NRFit Butterfly Needle products.

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Supply Issues KCI Medical Limited Non-Woven Fabric Surgical Drapes (ICN 2538)

Ref: 2024/2538 - 10 May 2024

Important Customer Notice: Supply Issues

The supplier KCI Medical Limited (Formerly 3M) has informed us of a supply issue with its Non-Woven Fabric Surgical Drape products.

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Supply Issues Multiple Suppliers Open and Closed Suction Catheter Products (ICN 2081)

Ref: 2023/2081 - 10 May 2024

Important Customer Notice: Update

The supply issue with Open and Closed Suction Catheters from multiple suppliers has improved.

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Contractual Change Gauntlet Examination Gloves (ICN 2536)

Ref: 2024/2536 - 10 May 2024

Important Customer Notice: Contract Update

We have been informed of a contractual change Gauntlet Examination Gloves.

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Supply Issues Intersurgical Limited Breathing Filters and Accessories FTC212 and FTC170 (ICN 2120)

Ref: 2023/2120 - 9 May 2024

Important Customer Notice: Update

The supply issue with Breathing Filters and Accessories from Intersurgical Limited has improved.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads